Sales Policy – PUPUTOYKIDS

Effective Date: 26/12/2024

At Pupu Toy Kids, we aim to provide a seamless and satisfactory shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website. By making a purchase, you agree to abide by this policy.

1. Product Availability

  • Stock Availability:
    While we make every effort to keep our products in stock, we cannot guarantee product availability at all times. In the event an item is out of stock or unavailable, you will be notified, and we will offer alternatives, backordering options, or a refund.

  • Product Descriptions:
    We strive to ensure that all product descriptions, images, and details on our website are accurate and up-to-date. However, there may be occasional discrepancies, and we reserve the right to correct any errors in product information, including prices.

2. Pricing

  • Price Accuracy:
    All prices listed on our website are in USD and may be subject to change without prior notice. Prices are valid only at the time of purchase. Shipping and taxes are not included in the listed price and will be calculated at checkout.

  • Promotions and Discounts:
    From time to time, we may offer promotions, discounts, or special offers. These promotions are subject to change and may have specific terms and conditions. Discounted prices apply only to the specified products and during the promotional period.

3. Ordering

  • Placing Orders:
    To place an order, simply add items to your cart and proceed to checkout. Once you have entered your payment and shipping information, review your order carefully before confirming the purchase. After the order is placed, you will receive an order confirmation email.

  • Order Confirmation:
    An order confirmation will be sent to the email address provided. This email confirms that we have received your order but does not guarantee that the item is in stock or that the order has been accepted.

  • Order Acceptance:
    We reserve the right to accept or reject any order at our discretion, including orders with incorrect pricing, payment issues, or suspected fraud. If your order is rejected, we will notify you and issue a refund if payment has already been processed.

4. Payment

  • Accepted Payment Methods:
    We accept payments via credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. All payments are processed securely through third-party payment gateways.

  • Payment Processing:
    Upon submitting your order, your payment will be processed immediately. If there are any issues with the payment, you will be notified and asked to provide alternative payment information.

5. Shipping and Delivery

  • Shipping Policy:
    We offer various shipping methods based on your location. The shipping cost will be calculated at checkout based on your shipping address and selected shipping option.

  • Delivery Times:
    Delivery times may vary depending on your location and the shipping method chosen. Estimated delivery times will be provided during checkout. While we make every effort to meet these estimates, delays may occur due to factors outside our control, such as weather, holidays, or carrier delays.

  • Shipping Charges:
    Shipping charges are calculated at checkout and vary depending on the weight of your order, shipping destination, and selected shipping method.

6. Returns and Refunds

Please refer to our Refund and Return Policy for more information on returning items and requesting refunds.

7. Order Cancellations

  • Before Shipment:
    You may cancel your order for a full refund as long as the order has not been processed for shipment. Please contact us as soon as possible if you wish to cancel your order.

  • After Shipment:
    Once your order has been shipped, it cannot be canceled. If you wish to return an item, please refer to our Refund and Return Policy.

8. Sales Taxes

  • Sales Tax:
    Sales tax is applied to orders based on the applicable laws in the destination state or country. The tax amount will be calculated at checkout and included in your total cost.

9. International Orders

  • International Shipping:
    We currently offer international shipping to selected countries. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an international order.

10. Customer Support

  • Contact Information:
    If you have any questions regarding your order or need assistance, please contact our customer support team at:

11. Amendments to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be reflected on this page with the updated effective date. By continuing to use our website and make purchases after any changes, you agree to the revised policy.